Data Privacy Policy

Introduction

hyperluxis Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hyperluxis.top or use our contractor lead generation analytics services.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our registered office is located at 157 Quay Street, Cork, T50 6368, Ireland.

Data Collection

We collect several types of information from and about users of our website and services. The data we collect includes:

• Personal Information: Name, email address, phone number, company name, job title, and business address when you contact us or register for our services.
• Technical Information: IP address, browser type, operating system, referring URLs, and website usage data through cookies and similar technologies.
• Business Information: Company size, industry sector, project requirements, and other business-related data relevant to our analytics services.
• Communication Data: Records of correspondence when you contact us through email, phone, or our contact forms.

How We Use Your Data

We use the information we collect for various purposes, including how we use your information to provide and improve our services:

• To provide, operate, and maintain our analytics platform and services
• To process your enquiries and respond to your requests for information
• To send you technical notices, updates, security alerts, and support messages
• To provide customer support and technical assistance
• To analyse usage patterns and improve our website and services
• To comply with legal obligations and protect our rights and interests
• To send marketing communications where you have consented or where permitted by law

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where we need to comply with legal requirements
• Legitimate Interests: Where it is necessary for our legitimate business interests, provided your rights are not overridden

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business and providing services
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of others
• In connection with a business transaction such as a merger or acquisition
• With your explicit consent for specific purposes

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact enquiries: 3 years from last contact
• Client data: Duration of contract plus 7 years for legal compliance
• Website analytics data: 26 months
• Marketing data: Until consent is withdrawn or 3 years of inactivity

Data retention periods may be extended where required for legal compliance, dispute resolution, or enforcement of our agreements.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and security
• Incident response and breach notification procedures

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable law.